Voicemail Guides

Checking Voicemail Remotely

Cisco 7821Wallet Card

Mitel 4025Ed Center Mitel Unity Voicemail Guide

VOICEMAIL GUIDES:

With the recent change to our new Cisco Unity voicemail system, you may find the links provided useful. Below are descriptions of each of the guides. Please click on the guides in the top left of the page to open.

Cisco VoIP 7821 Cisco VOip:

Checking Voicemail Remotely:

Need to access voicemail when you're away from your desk? This guide walks you through checking messages from a remote location.

 WALLET CARD: 

Have questions about the features of the new voicemail system? The Wallet Card provides a quick overview of how to listen to voicemail and use the new features available in Cisco Unity.

 

Mitel Phone 4025Mitel:

ED CENTER Mitel UNITY VOICEMAIL GUIDE:

This quick reference guide is ideal for:

  • New employees during onboarding
  • Staff needing a quick refresher
  • IT or telecom teams providing user support

It includes step-by-step instructions for:

  • Setting up a new voicemail box
  • Accessing voicemail from your desk phone or another extension
  • Checking messages remotely via an external phone number
  • Using essential voicemail shortcuts (play, save, delete, reply, forward)
  • Navigating the voicemail system efficiently
  • Understanding ID formats for Mitel phone systems

 

If you have any issues or questions, please contact the IT Help Desk.