SchoolMessenger Access in PowerSchool

SchoolMessenger Access in PowerSchool
Posted on 06/22/2020

If you do not yet have an account in SchoolMessenger, please note that you may see one of the errors described below. Please note that this applies to both PowerSchool (https://powerschool.sandi.net/admin) and PowerSchool for Summer School (https://powerschoolsummer.sandi.net/admin).

If you need access to SchoolMessenger and you see one of the errors described below, please contact the Communications Department at [email protected] or 619-725-5578. Please be aware that accounts for teachers are not created automatically in Summer SchoolMessenger. Also, classroom messaging is not available in Summer SchoolMessenger.

After selecting SchoolMessenger, from the left-hand side of the page, at the bottom of the screen, the following error may appear if you do not have an account created in SchoolMessenger:

Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.
Wed Jun 23 12:37:21 PDT 2020
There was an unexpected error (type=Unauthorized, status=401).
Authentication Failed: unable to authenticate for authType: portalAuth

After selecting Message Sender, under Special Functions, the following error may appear if you do not have an account created in SchoolMessenger:

Authentication request timed out after 30 seconds