IT Service Desk Information

IT Service Desk Information
Posted on 01/22/2025 at 13:30
IT Service Desk Information

IT Service Desk Information

The IT Service Desk telephone line at 619-209-4357 (HELP) is working and agents are on duty during normal business hours (7:00am - 5:00pm, Monday - Friday) to take your calls.

 

You can also submit requests for assistance through the Freshservice IT Self-Service Portal at https://sandiegounified.freshservice.com

Additionally, you can email your request for assistance to us at [email protected] and our Freshservice ticketing system will automatically turn your email into a Service Desk incident. Please make sure to include your name, employee ID, and a telephone number where you can be reached by one of our Agents.