The San Diego Unified School District is in the process of implementing the InformaCast Emergency Communication Systems (ECS) to every school site.
InformaCast is a mass notification system that will enable sites to broadcast critical notices during Disasters.
Here are the key features of the System:
- Zone based Paging; Interior, Exterior and Both.
- Classroom based Paging for Two-way communication through a VoIP phone and a Classroom's IP-Clock/Speaker.
- Bell Schedules, Ring Lists.
- Ability to setup SMS/Email notifications utilizing Campaigns (site specific).
ITSS Help Desk Phone#: 619-209-4357 or Cherwell Ticketing System
- Adjust Clock Time.
- Change Pin for Authorized Users.
- Assign VoIP Phone as ECS Speaker.
- VoIP Platform and Singlewire Cloud Configurations.
- On-Prem InformaCast Fusion Appliance.
- Assigning Speed Dial to Access ECS platform Mass Notifications.
- Distribution List and Campaign Adjustments.
PPO Work Order Desk Phone#: 858-627-7250 or PPO Work Order (internal-access-only)
- Daily Bell Schedules.
- Device Groups / Zones
- Bell Tones. (custom options not supported)
- Speaker Volume Adjustments.
- Device Repair caused by Physical Damage/Vandalism.
FAQ:
Q: Why do my Staff Receive Email messages for our School Bells?
A: When configuring your Ring lists, you have an "Overrides Distribution List" option. This should be DHH only. the "Mobile Devices" is for Email communications.
Q: Why do I hear Bell/ Tones from my VoIP Phone?
A: Sites were not engineered from the beginning to exclude VoIP Phones from the Bells notifications. A Device group needs to be created, similarly for Shower Bell Device Groups.