Self Help: Bringing Solutions Closer to You

The following resources, including how-to tutorials, troubleshooting information and FAQs, are available to help make your online experience easier and safer.

Self Help

Canvas - Learning Management System

Submit your incident Online using Freshservice

With a browser like Chrome, Firefox or Safari, you can submit a new Service Desk Incident, request a service or check the status of an existing incident, any time via Freshservice at... https://sandiegounified.freshservice.com

Note: If the school network (Internet) or Telephone System is down, please contact the Service Desk by cellphone.

* Please create 1 ticket per computer or equipment hardware issues. You may report multiple issues for 1 computer per ticket. *

Edgenuity

i21 Classroom/BoxLight and Promethean

Classroom Management Software

Password - Change Your Password

PeopleSoft

PowerSchool

Printer

Smarter Balanced Assessment Guides

Web Content Management