Network And Communication Services

 

Conference Center Photo 

What We Do: 

The Network Services team provides end-to-end support in designing, installing and maintaining voice and data networks to support the essential operations of the San Diego Unified School District.

  • Manage and maintain the local and wide area network.

  • Install, configure, and maintain all network devices.

  • Maintain, install and upgrade cabling and fiber infrastructure

  • Monitor and maintain telecommunication and voice over internet protocol (VoIP) services

  • Manage and maintain emergency radios and cellular devices

  • Ensure every SDUSD student has home internet.

  • Administer the Emergency Communication System

 

Helpful Links:

ECS – InformaCast

Current Network Service Projects

Radio Status Update

Internet4All

Radio and Cell Phone Information

 

DEDICATED TEAM MEMBERS

Jared Yu

Network Engineer

Robert Schleigh

Lead Telecommunication Technician

Amanda Jones

Telecommunication Specialist

Armando Marin

Telecommunication Technician

Sam Elwood

Telecommunication Specialist

Michael Fuchs

Data Communication Analyst

Andrew Bortolutti

Data Communication Specialist

Andrew Nguyen

Data Communication Specialist

Michael Tallerday

Data Communication Specialist

Rogelio Olguin

Data Communication Technician

Fidel Perez

Data Communication Technician

Jason Nguyen

Data Communication Technician

Manny Villarreal

Data Communication Technician

Toby Lewandoski

Data Communication Technician

Jessie Sandoval

Information Technology Liaison

 

STAFF HIGHLIGHTS

"I just wanted to give a shout-out to Jason Nguyen and Manny Villarreal, both Data Techs for SDUSD.  They swapped out some faulty phones for us and they had fantastic customer service. Kudos to some great hires!"John Aguilar - Principal of Normal Heights Elementary

"I wanted to take a moment to tell you about the wonderful effort that Armando Marin gave today trying to fix our new copier fax issue...He went above and beyond and I really appreciate it."Becky Cisneros - Due Process Hearings and Mediation

"I want to express my sincere gratitude for the support that we received from Manny Villarreal yesterday!!  What an impressive person!  He was able to help us with the multiple issues that we were experiencing, and he did it with such a positive attitude.  Everyone in the front office at Valencia Park says a huge THANK YOU!!."- Lori Moore - Principal of Valencia Park Elementary School.

"I just wanted to reach out to let you know how amazingly helpful Jason Nguyen has been with a tech issue I have been having. He has really gone above and beyond to help solve my issue. You are so lucky to have someone like him on your team! He's awesome!" - Dana Dale - English Teacher - Hoover High School 

 "I wanted to give some kudos to Armando Marin, the tech who came to our site for Ticket 401129. He was able to quickly identify the problem, he clearly communicated the issue with the site tech. kudos to Armando for his competency, communication and customer service." Steve Durham - Site Tech - Clairemont High School

 "I was reaching out to you because I wanted to mention that one of your employees, Manuel Villarreal, he has been a great help to the Signal Shop. While Andrew Nguyen was off work, he stepped up greatly. We ran into an issue a couple weeks back with one of our comm servers for access control and he was able to help me get all of the access control panels associated with the comm server back online within a few days. He was able to help me out with locations, getting info that some panels were DHCP and him providing us with new static IP’s. He was a tremendous help." - Anthony Marquez - Signal Tech


 

Manager

Sandra Arellano, CCTO
Network Service and Telecommunication 
(619) 260-5499
[email protected]

For technical support, please call the IT Help Desk at 619-209-HELP (4357) between 7:00am and 5:00pm, Monday thru Friday.

                                                                 To create and/or manage your service request tickets, please access Cherwell                                                                     https: //sdusd.cherwellondemand.com