Network Services

 

Welcome to Network Services

NS Group

What We Do: 

The Network Services team provides end-to-end support in designing, installing and maintaining voice and data networks to support the essential operations of the San Diego Unified School District.

 

  • Manage and maintain the local and wide area network.
  • Install, configure, and maintain all network devices.
  • Maintain, install and upgrade cabling and fiber infrastructure
  • Monitor and maintain telecommunication and voice over internet protocol (VoIP) services
  • Manage and maintain emergency radios and cellular devices
  • Ensure every SDUSD student has home internet.

  • Administer the Emergency Communication System

 

Helpful Links:

ECS – InformaCast

Current Network Service Projects

Radio Status Update

Internet4All

Radio and Cell Phone Information

 

DEDICATED TEAM MEMBERS

Jared Yu Network Engineer
Robert Schleigh Lead Telecommunication Technician
Amanda Jones Telecommunication Specialist
Armando Marin Telecommunication Technician
Sam Elwood Telecommunication Specialist
Michael Fuchs Data Communication Analyst
Andrew Bortolutti Data Communication Specialist
Andrew Nguyen Data Communication Specialist
Michael Tallerday Data Communication Specialist
Rogelio Olguin Data Communication Technician
Fidel Perez Data Communication Technician
Jason Nguyen Data Communication Technician
Manny Villarreal Data Communication Technician
Toby Lewandoski Data Communication Technician
Jesse Sandoval Information Tech Liaison

 

STAFF HIGHLIGHTS

"I just wanted to give a shout-out to Jason Nguyen and Manny Villarreal, both Data Techs for SDUSD.  They swapped out some faulty phones for us and they had fantastic customer service. Kudos to some great hires!"- John Aguilar - Principal of Normal Heights Elementary

"I wanted to take a moment to tell you about the wonderful effort that Armando Marin gave today trying to fix our new copier fax issue...He went above and beyond and I really appreciate it."- Becky Cisneros - Due Process Hearings and Mediation

 

Supervisor

Sandra Arellano, CCTO
Software Systems Coordinator
(619) 260-5499
[email protected]

For technical support, please call the IT Help Desk at 619-209-HELP (4357) between 7:00am and 5:00pm, Monday thru Friday.

                                                                 To create and/or manage your service request tickets, please access Cherwell CSM here:

                                                                                                                    https: //sdusd.cherwellondemand.com