Help Desk Hours

IT Help Desk Hours
Posted on 08/12/2022 at 12:00

The IT Help Desk tech support line at 619-209-4357 (HELP) is working and agents are on duty during normal business hours (7:00am - 5:00pm, Monday - Friday) to take your calls.

You can also submit requests for assistance through the District's self-service portal to the online Cherwell CSM ticketing system at

Additionally, you can email your request for assistance to us at [email protected] and our Cherwell system will automatically turn your email into a Help Desk incident. Please make sure to include your name, employee ID, and a telephone number where you can be reached.