Contact Us

Phone: 619-209-HELP (4357)

Please listen as our phone options have changed

Hours: Monday through Friday, 7:00 AM to 5:00 PM

When you call us, please have the following information ready:

  • Your Employee ID, Phone Number, and your extension (If calling for, or about a student, have the student's full name and ID)

  • For hardware issues, have the Model, Type, Serial Number or C-tag number, Room Number or Location of the equipment, cart slot number (if applicable).

  • For login or password issues, please be at your computer.

  • Your case #, if you are calling about an existing ticket.

Help Desk Staff:

  • Chum Chaydy

  • Jim Dybes

  • Pedro Escalante

  • Freddy Valenzuela

  • Shirley Love

  • Bill Heald

  • Jesse Sandoval

  • Thomas Gates

  • Sandra Vasquez (Help Desk Lead)

  • Stevan White (Help Desk Supervisor)

Submit your Help Desk suggestions or feedback.