IT Department

Unified Operations Communication offers schools two-way communication with parents/guardians using text messages and emails. Messages sent to parents/guardians will be automatically translated into the parent’s preferred language and any responses from the parent/guardian back to school staff members will be translated back into English. Parents and guardians do not need to sign in or download an application. All messages are sent directly as a text message and/or email to the contact information in PowerSchool. Take a look at some of the features of Unified Operations Communication. Resources related to using this communication tool are provided below.

This new communication tool is available to all district schools, beginning with the 2023-24 school year.

Handbooks

• Unified Operations Communication Handbook (v2.0)

Job Aids

• Unified Operations Communication Email Messages Job Aid (v1.0)
• Unified Operations Communication Parent Opt Out and Opt In Job Aid (v1.0)

Videos

• Unified Operations Communication for Admins (28:14)
• Unified Operations Communication for Teachers (21:42)
• Unified Operations Communication Training Demo (51:12) - Recorded on August 17, 2023

Additional Resources

• Unified Operations Communication Flyer (for schools) - This one-page flyer provides an overview of this communication tool.
• Unified Operations Communication Welcome Letter (for parents/guardians) - Schools can share this one-page flyer with parents and guardians to provide an overview of this communication tool.
  
  • English    Spanish    Tagalog    Vietnamese
• Unified Operations Communication Supported Languages – View the list of languages currently supported for translation.

Analytics

See how schools are using Unified Operations Communication to contact parents/guardians in San Diego Unified.